A luxury spa experience should be relaxing
and rejuvenating, but if you're unsure of spa etiquette, it can be uncomfortable. While there are no rules when you
go to a spa, these suggestions offer a rough guideline that will help you get the most out of your spa experience.
reservations, check-in and
Book as far in advance as possible, especially
if you are booking for a special events. I do try to be as available as possible for walkin appointments and call-ins on the
day of, but I still suggest that you book your appointments in advance.
appropriate arrival time
I recommend that you arrive at least 10-15 minutes before your scheduled spa
appointment so that you have time to check in, fill out your client intake form, change, and have a moment to relax and unwind.
If a late arrival is unavoidable, please call to notify the
spa receptionist when possible. Most spa treatments end as scheduled as a courtesy to the next guest — so if you
arrive late, you will probably forfeit treatment time.
If you must cancel or reschedule your appointment, you should do so within 48 hours
prior to your scheduled appointment. If you fail to call in advance, you could be charged 50-100% of the treatment price for
which you had scheduled. This fee is not a punishment, but simply a necessary fee to pay the therapist for her time
A gratuity of 15% to 20% is customary, but you may leave more or less, depending on the quality
of the service. If you are redeeming a gift certificate, be sure to ask if gratuities are included. Leave the
tip at the reception desk when you pay your bill, rather than giving it directly to the therapist.
talk to us
All aspects of treatment can be modified to your taste: amount of light, kind (or
absence) of music, room temperature, and whether you choose to have a conversation or enjoy the treatment in silence. If you
want the therapist to use more or less pressure during the massage, let her know. Also, feel free to ask questions. Your therapist
will enjoy knowing your thoughts and clarifying any issues you may have.
Sometimes, spa menus can be intimidating if you're unsure
of what you want. If you would like assistance in choosing a service, I recommend calling my cell phone or the spa directly
and speaking with myself or the receptionist if I am not available. We can often help you decide between specific types
of treatment offerings, depending on whether your goal is relaxation or more therapeutic.
If you have any type of
medical condition or allergy, be sure to mention it when you book an appointment. Certain treatments may not be advisable
for you. Also, before your treatment begins, let your esthetician know of any medical concerns. Tell me if you're wearing
do's and dont's
what to wear
A gown is provided for your use during the treatment. You will be laying in a bed with sheets and blankets.
Some of the treatments have a hand treatment included which incorporates the use of warm hand mitts. Also, some treatments
use steam. Please dress accordingly to your comfort. If you're someone who is generally warm, perhaps the gown will be enough
for you. If you are generally cool, I suggest wearing leggings or knit pants under the gown. Your hair will be wrapped to
avoid getting product in it, however, you will find that the hairline is damp. If you receive a scalp massage, you can expect
to have oil in your hair.
A spa facility is an oasis of serenity, relaxation and rejuvenation.
To maintain this tranquil environment, we ask that you are respectful of others' privacy, speak softly, and deactivate any
disruptive communication devices, such as cell phones or pagers.
I recommend that you leave valuable personal items in
the safety of your own home. Jewelry is not recommended to be worn during treatments. Earings may get tugged, necklaces and
rings may get lotions and creams on them. Also, it is not uncommon for one to be so completely relaxed following their treatment,
that they forget their belongings.
A spa is a great place to get a little alone time, so it's best to not to bring
children under 16. For the most part, I do my best to accomodate you if you must receive a waxing treatment with your children
present. If children are with you, be attentive to their safety as well as their impact on the comfort and relaxation of others.
mixing activities and facial treatments
Try to avoid the sun on the day of treatment and, in some cases, two to five
days after. Also, don't schedule a physically demanding endeavor after a spa appointment. When in doubt, contact the
spa to ask whether it is advisable to engage in a particular activity prior to or after your appointment.
To avoid irritation, I highly discourage shaving within 24 hours
prior to waxing or body treatment services. However, it is recommended that men shave prior to a facial treatment at
least 6 hours before the scheduled appointment time.